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Resources

Need emergency mental health assistance? Call New Horizons 24/7 Helpline

Resources

We are here for you and want to make sure that you have all the tools you need on your Path to Wellness. The links provided for you here include trusted local mental health partners as well as national agencies that provide mental health resources you may need. PLEASE NOTE: Emergency Services are NOT AVAILABLE through this website.

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Employment Opportunities

OLCDC works to build the community’s social and economic infrastructure by helping families become self-reliant, healthy and successful. Our program serves as the hub for social service support in the Cities of Opa-locka, Miami Gardens, and North Miami, where we work in collaboration of a group of social service agencies comprised of over 40 service providers. We provide care coordination, emergency assistance relief, job placement, family therapy, workshops and more.

Miami Dade EAP Program

Miami-Dade’s County Employee Assistance Program (EAP) is a free and confidential service that focuses on supporting Miami-Dade County employees who are struggling with stress or personal issues that have impacted their daily lives at home or work. EAP counselors focus on setting the foundation for restoration or enhancement of emotional and mental wellness through providing supportive counseling and internal/external referrals. If you, a family member or a team member are struggling with feelings or emotions that interfere with the ability to engage in daily life, reach out to the our team at Miami-Dade County Employee Assistance Program (EAP) at 305-375-3293.

Financial Assistance for Miami-Dade Residents

Pandemic Assistance: 

Individuals and families who have experienced a significant loss of income, become unemployed, underemployed and/or experienced unexpected expenses as a result of COVID-19 and are residents of Miami-Dade County can apply for assistance. Hardship assistance awards will be up to $1,000 or $2,000 per household subject to eligibility. For more information, call 305-646-7068.

Light Bill  and Energy Assistance:  

Miami-Dade County’s Low-Income Home Energy Assistance Program (LIHEAP) is providing COVID-19 crisis assistance to qualified residents who are experiencing a hardship in paying their home energy bill due to the pandemic. Eligible households can receive up to $2,000 within a 12-month period.

Read about eligibility requirements and how to apply online, by mail or dropping off your application at a Community Resource Center.

Energy Assistance Program for Households with one Person Aged 60 or older:

This program provides energy assistance to low-income households, with at least one person aged 60 and older, during a home energy emergency. A home energy emergency may result from a delinquent utility bill or the receipt of a disconnection notice. If your local Community Resource Center does not provide this type of service, please inquire about LIHEAP or the Care to Share Program.

Food Assistance for Miami-Dade Residents

Food Assistance: 

General information about food distribution in Miami-Dade County

Updated Community Food Distribution Events:

Weekly food distribution with Miami-Dade Parks, Recreation and Open Spaces, in partnership with Feeding South Florida.  Several food distribution events take place weekly at 9 a.m. Residents are encouraged to arrive early.  All events are drive-thru. Residents must wear masks, stay in their vehicles and open their trunks when it’s their turn in line.

ACCESS Florida Application:

You can apply online or download and print the application below for food or cash assistance, family-related medical assistance, relative caregiver, optional state supplementation or medical assistance for persons age 65 and over, blind or disabled, Medicaid waiver/home and community-based services, hospice or nursing home care.  Applications available in English, Spanish and Creole.

DCF Application:

Applications for the Florida Department of Children and Families’ (DCF) SNAP program are also available at 26 Miami-Dade libraries. Applications can be returned at these libraries, by mail, fax or at a DCF drop-box location.

Applications are available in all three languages seven days a week, from 9 a.m. to 6 p.m.

DCF also announced a pilot program that will allow food stamp recipients to purchase groceries online from Walmart or Amazon. The benefits do not cover the cost of delivery. DCF is working with the USDA and the Florida Retail Federation to expand the network.

Emergency Food Assistance Program:

The Emergency Food Assistance Program (TEFAP) is a U.S. Department of Agriculture food distribution program that provides and distributes food to those in need. TEFAP is administered in Florida by the Florida Department of Agriculture and Consumer Services.

USDA Coronavirus Food Assistance Program:

Farmers and ranchers whose operations have been affected by the coronavirus (COVID-19) and continue to face market disruptions and additional associated costs can seek assistance from the U.S. Department of Agriculture’s (USDA) Coronavirus Food Assistance Program.  This is the program’s second phase. Applications are accepted until Friday, Dec. 11.

Medical Assistance (Medicaid)

Medicaid Assistance: 

 Medicaid provides medical coverage to low-income individuals and families.  The state and federal government share

Hotel Worker Relief Program

Hotel Relief:

Financial support and professional training for impacted hotel workers

Hotel employees who have been furloughed or lost their jobs due to the COVID-19 pandemic can now apply for admission into this program.

General Business Assistance

Miami Dade Chamber of Commerce

The mission of Miami-Dade Chamber of Commerce, Inc. is to create opportunities for economic and social transformation in our community. The Chamber envisions a future where the diaspora of Black businesses thrive.

Taxicab, Jitney and Limousine Driver Emergency Fund Program

For-hire drivers can apply online for financial assistance. The deadline to apply is Oct. 31.

Miami-Dade County taxicab, jitney, and limousine drivers with a valid chauffeur’s registration as of March 1, 2020 who have been impacted by novel coronavirus COVID-19 may be eligible to receive financial assistance from the Emergency Fund Program (EFP). The total funds available through this program is $10 million from the federal CARES Act.

Veteran Business Grant Program

Veterans who own businesses and have experienced financial hardships due to COVID-19 are eligible to apply for assistance as part of a $5 million Veteran Business Grant Program fund.

Hospitality Industry Grant Program 

The Hospitality Industry Grant (HIG) Program consists of a $30 million fund to provide financial assistance to local independently owned and operated restaurants and non-home-based caterers affected by COVID-19.

Important tips for calling 911

There may be a time when calling 911 during a mental health crisis is necessary. 

IMPORTANT:

Tell the operator if the emergency involves a person with mental illness so the Crisis Intervention Team (CIT) Police can respond to the situation. They can provide an evaluation of the situation, and if needed, de-escalate and transport individuals experiencing a crisis to the appropriate facilities. Evaluation, treatment, and referrals are provided as necessary by the receiving facilities.

If so, here are a few important tips to remember:

  1. If you’re not sure whether the situation is a true emergency, officials recommend calling 911 and letting the call-taker determine whether you need emergency help.
  2. When you call 911, be prepared to answer the call-taker’s questions, which may include:
    • The location of the emergency, including the street address
    • The phone number you are calling from
    • The nature of the emergency
    • Details about the emergency, such as a physical description of a person who may have committed a crime or a description of injuries or symptoms being experienced by a person having a medical emergency.